We currently ship only within Australia. All orders are processed and dispatched from India using international logistics partners.

• Processing Time: 1–2 business days
• Cut-Off Time: 5:00 PM IST
• Economy Delivery: 14–23 business days
• Standard Delivery: 11–18 business days
• Express Delivery: 7–12 business days
• Tracking: Provided after dispatch (24–72 hours to update)

Shipping costs:

• Economy: AUD $9.99
• Standard: AUD $14.99
• Express: AUD $24.99

Customs duties or import fees may apply and are the customer’s responsibility.

Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.

For help, contact info@stockmug.com.

We offer a 30-day return policy from delivery.

Eligibility:

• Items must be unused and in original condition
• Request within 30 days of delivery
• Returns require prior approval

Defective or Incorrect Items:

• Report with order number and photos
• Return shipping covered by us
• Replacement or refund provided

Change of Mind:

• Accepted within 30 days
• Unused and original packaging required
• Return shipping paid by customer

Refunds:

• Processed after inspection
• Issued to original payment method
• Completed within 1–5 business days

Contact us at info@stockmug.com.